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Frequently Asked Questions

Subscription

Account

Miscellaneous


Subscription

When are new issues of TOS published?

TOS is published quarterly, on the 20th of February, May, August, and November.
The Website edition is posted on the 20th of those months; the Ebook edition on the 25th; and the Audio and Kindle editions on the 28th. The Print edition is mailed (approximately) on the 28th as well. | Return to Top »


Which print issue will be the first in my Print or Premium subscription? And when will I receive it?

The first print issue included in a Print or Premium subscription is the forthcoming issue, not the current issue. (The current print issue can be purchased separately.) Newly published issues are mailed (approximately) on the 28th of February, May, August, and November. The postal monopoly claims to deliver periodical mail within ten days, but sometimes it takes substantially longer. If you’ve not received your copy within two weeks of the shipping date, please let us know and we will mail you another copy at no additional charge. | Return to Top »


How do I access my digital TOS subscription content (e.g., Website, Ebook, or Audio)?

First, be sure you’re logged in and that your subscription is current. Also be sure to check that access to the content you’d like to access is included in your subscription type. (You can upgrade your subscription anytime.)

To access TOS articles on our website, visit any page you’d like to view. If you’re logged in and current, you should have access to all current- and back-issue articles.

To access Ebook or Audio content, visit the Issue page of the issue you’d like to access, and click the “EBOOK” link located under the “Subscriber Files” header. The file should then download to your device.

To access Audio content, visit the specific article you’d like to access, and click the “AUDIO” link near the title. The file should then download to your device. | Return to Top »


How do I download digital content that I’ve purchased in the past?

Visit the My Account Page, and click the “Downloads” tab to the left of the screen. This will bring up your digital content purchase history. Locate the file you’re interested in and click “download.” The file should then download to your device. | Return to Top »


Can I have more than one active subscription at a time?

Yes. You can create additional subscriptions at any time. You can also have multiple Print subscriptions sent to different names and addresses. | Return to Top »


Account

How can I change my email, password, billing, shipping, or other information?

To make changes to your data, login and navigate to the My Account Page, where you’ll see the information currently on file. Make any changes you’d like and click “Submit Changes.” Please note that you cannot change your username. | Return to Top »


I forgot my password—what should I do?

Visit our Login page and click the “Forgot Your Password?” link. You’ll soon receive an email with instructions for resetting your password. (If you already did that but didn’t receive an email, or had other trouble, please contact us. We’re here to help! | Return to Top »


I forgot my username or email address—what should I do?

Please contact us and we’ll provide that data directly. | Return to Top »


Miscellaneous

Are my donations to TOS tax deductible?

Donations to TOS are not tax-deductible, as we are not a nonprofit corporation. We value the ability to speak fully freely about politics, so we run TOS as a for-profit business. | Return to Top »


How can I remove myself from your TOS Weekly newsletter?

To unsubscribe from TOS Weekly, click “Unsubscribe” at the footer of any TOS Weekly email, or simply click here. | Return to Top »


Have a question not listed here? Contact us—we’re here to help!

Just send a message to TOS Support, or visit our Contact Us page.

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